Effective Date: 05/02/2025
At KasiDel, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform, services, and website.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, delivery address, and payment information.
- Usage Data: Information about how you use our platform, including device details, IP addresses, and browsing behavior.
- Order Information: Details about your orders, preferences, and interaction with restaurants.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Provide customer support.
- Improve our platform and services.
- Communicate with you about updates, promotions, or offers.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Partner Restaurants: To ensure proper order fulfillment.
- Delivery Drivers: To facilitate the delivery of your orders.
- Service Providers: For payment processing, customer support, and technical support.
- Legal Authorities: If required by law to protect our rights or comply with legal obligations.
4. Data Protection
We take appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular audits.
5. Your Rights
As a user, you have the right to:
- Access and review the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data (subject to legal obligations).
- Opt-out of marketing communications.
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience, remember preferences, and analyze platform performance. You can manage your cookie preferences in your browser settings.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before sharing your information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant updates will be communicated to you.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@kasidelmarketplace.co.za
Phone: [Insert Phone Number]