Refunds are assessed on a case-by-case basis. If there’s a valid issue with your order, please contact our support team to resolve it promptly.
If you encounter any issues, such as late delivery or incorrect orders, you can contact our support team via the app, website, or at support@kasidelmarketplace.co.za.
Once your order is placed, you can track its progress in real-time via the KasiDel app or website.
Yes, KasiDel manages the entire delivery process to ensure customers receive their products efficiently and in great condition.
KasiDel charges a commission on each order. Contact us for specific details on the commission structure and any additional fees.
Simply contact KasiDel through our website or app, or send us an email at support@kasidelmarketplace.co.za. We’ll guide you through the onboarding process.
Can’t find the answer you’re looking or? Please chat to our friendly team.